💬 DMs + Email + Chat  ⚙️ Custom CRM Setup  🚀 Boost Revenue
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Turn every customer message into measurable growth


Lost leads in your inbox? We turn emails, DMs, chats & forms into
revenue with AI-powered CRM and automation.
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Book Your Free Strategy Call
See How It Works
Features

You’re sitting on a goldmine
of untapped leads

Every day, your business receives valuable inquiries via DMs, emails, forms, and chat—but without the right system, they get ignored, or forgotten. That’s money left on the table.

Missed Messages

Without a centralized system, valuable DMs, emails, and form submissions get lost. Whether it’s a booking request or product inquiry, the lack of follow-up = lost revenue. Your team can’t track it all manually—and shouldn’t have to.

Disconnected Data

Your customer history lives across inboxes, spreadsheets, and apps. Without context, your team repeats questions, misses intent signals, and can’t personalize outreach. Disconnection kills efficiency and retention.

Cold Leads

Most leads go cold not because they’re not interested—but because no one followed up.
You’re spending on ads and content only to drop leads due to disorganized processes. That’s money—and opportunity—slipping through the cracks.

How it works

From conversations to conversions—automatically

The Narrative Frame CRM Intelligence System transforms scattered
customer interactions into structured data, lead profiles, and automated
journeys—so you never miss a sale again.

1

Unified Inbox

Bring email, live chat, and IG/FB DMs into a single centralized view. No more switching platforms—every customer message is tracked and stored in one place for faster, smarter responses.

2

Custom CRM & Help Desk Setup

We build a CRM system that fits your business—not the other way around. From forms to follow-ups, every module is customized to your services and internal workflows.

3

AI-Powered Customer Intelligence

Our system reads between the lines.
Automatically tag, segment, and extract lead intent, preferences, objections, and behavior from messages.

4

Real-Time Dashboards

Track leads, conversions, and revenue at a glance. Our visual dashboards help you spot bottlenecks, measure campaign performance, and refine your strategy.

5

Seamless Integrations

From your website and calendar to your inbox and ad accounts—our CRM plugs in where it matters. Automate data sync and streamline operations from day one.

Benefits

Smarter Data = Smarter Growth

Real-time customer data doesn’t just organize your inbox—it unlocks business-changing opportunities across your marketing funnel.

Boost Ad ROI

Turn CRM data into high-performance ad audiences. Build lookalikes, retarget based on behavior, and finally make ad spend trackable and conversion-driven.

Improve SEO & Content Strategy

Use customer language to drive rankings and resonance. Track how customers phrase problems and pain points—then use that data to craft blogs, captions, product descriptions, and landing pages that actually convert.

Retain More Customers

Trigger personalized follow-ups based on behavior. Send emails and texts exactly when they’re most likely to re-engage—after browsing, abandoning, or chatting. No more “spray and pray” follow-up.

Who It's For

Built for brands that talk to customers

Spas, Salons & Medispas
Hotels, Resorts & Clinics
Cosmetic & Wellness Services
E-commerce Brands with Active DMs
Multi-location Service Businesses
Subscription-Based & High-Touch Retailers
Case Studies

Success stories from emerging startups & growing brands

We have worked with a number of emerging startups and growing brands across several industries.

Ecole Ducasse: Culinary Academy & Hospitality Education

For Ecole Ducasse at Nai Lert, we developed a custom CRM-integrated website that centralized lead management, automated follow-ups, and streamlined course enrollments. This digital transformation enhanced student applications, reduced admin workload, and increased class bookings.

The Office of Bangkok Architects (OBA): Architecture & Design

We redefined OBA’s digital presence with a comprehensive website redesign and custom CRM system to automate client interactions, improve project workflows, and optimize lead management. These enhancements streamlined operations and increased lead conversions.

Skin Design Tattoos: Luxury Tattoo Parlour

For Skin Design Tattoo (SDT), we delivered a custom-built CRM system tailored to their operational needs, including personalized dashboards, marketing automations, and seamless website integration. These deliverables resulted in a 20% revenue increase and a significant reduction in manual workload.
View all Case Studies
Pricing

Whether you’re auditing or automating—we’ve got you covered

Consulting Offers
Full CRM System Setup

Inbox Data Review

Start small

$300 / One Time Fees

Get This Offer
  • Get 3 strategic insights from a 50-message sample.
  • Uncover missed objections
  • Spot intent patterns
  • Improve follow-up strategies

Mini Audit

Scale your strategic capabilities

$500 / One Time Fees

most popular

Get This Offer
Get This Offer
  • Audit of 100 messages with a strategy report.
  • Key themes and pain points
  • Content and automation gaps
  • Immediate optimization steps
  • In-depth insights with exportable reports

Growth Blueprint

Do more with a business blueprint

$1000 / One Time Fees

Get This Offer
  • Deep dive + 60-minute session (200 messages)
  • Full segmentation and insights
  • Strategic roadmap
  • CRM + Marketing improvement plan
  • Audience persona + campaign ideas
  • Content & funnel optimization map

Basic

Small teams & startups

$1500+/ Monthly

Start With Starter Plan
  • Basic CRM + Unified Inbox
  • Website, calendar & DM integration
  • Up to 3 automation flows
  • 1 dashboard view

Pro

Growing brands with multi-channel needs

Custom quote provided after reviewing your workflows and data.

Book Enterprise Plan
Get the Advanced Plan
  • CRM + Help Desk + Email/SMS flows
  • CRM + Help Desk + Email/SMS flows
  • Multi-channel & social integration
  • 5+ automation flows + custom dashboards
  • Ad audience segments & SEO insights

Enterprise

Multi-location or high-volume ops

Custom quote provided after reviewing your workflows and data.

Book Enterprise Plan
  • Full-stack CRM with all integrations
  • Custom roles, permissions, training
  • Priority onboarding & support
  • Full analytics, reporting, content strategy
Contact Us

Get in touch

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Testimonials

We love success stories

Discover how businesses worldwide are enhancing customer engagement, saving time, and driving growth with our intelligent chatbot solutions

"Thanks to Narrative Frame's CRM solutions, we now manage client appointments effortlessly. Their team's expertise exceeded our expectations!"

Michael B

Moor Spa

"Narrative Frame transformed our online booking system, increasing client retention by 25%! The process was seamless, and we saw results almost immediately!"

Robert P

Skin Design Tattoos

"Narrative Frame's CRM system is super intuitive, allowing us to streamline our client engagement processes. We're seeing more repeat bookings!"

Carta K

Educatius

"Their custom CRM solutions helped us reduce manual booking errors by 40%! We're thrilled with the results and ongoing support!"

Luis R

Hotel Cartesiano

"The website redesign and CRM implementation boosted our B2B sales by 30%. Narrative Frame's solutions were a game changer for our business!"

Kish S

The Office of Bangkok Architects

FAQ

Frequently asked questions

Find quick and clear answers to the most common questions about our CRM system.

How does Narrative differ from competitors?
Can I integrate the CRM with the tools I already use?
Does the system support omnichannel communication?
How long does it take to set up the CRM?
Will I get training on how to use the system?
Do I need technical knowledge to use this?
How does this help boost ad performance?
Can this CRM help me track ROI?
Who is this CRM best suited for?
How much does it cost?